Privacy Policy

Last updated: July 28, 2026
Effective date: August 27, 2026

This Privacy Policy explains how EZ.AI Inc ("EZ.AI", "we", "us", or "our") collects, uses, shares, and protects personal information when you use EzeBld.AI and our related websites, mobile applications, APIs, and services (together, the "Service").

We build AI-powered tools. That means some of what you give us — the things you type, upload, and generate — is processed by artificial intelligence systems, including systems operated by third parties. Section 5 explains exactly how that works, including how we use your content to improve our models and how to opt out. Please read it.

If you do not agree with this Policy, please do not use the Service.

Key points at a glance

This summary is for convenience only and is not a substitute for the full Policy below.

• We collect the information you give us (account details, billing details, and the content you create), information we collect automatically (usage, device, and log data), and information we receive from third parties (Google sign-in, our payment processor).
• Your prompts, uploads, and generated outputs are processed by OpenAI's API to produce results. OpenAI does not use data submitted through its standard API to train its models.
• We may use your Content to improve our own AI features and safety systems. You can opt out at any time in your account settings.
• We use advertising and analytics technologies that share identifiers with ad platforms. Under California and several other state privacy laws this counts as "selling" or "sharing" personal information, and you can opt out — see Section 13.4.
• Our mobile app requests access to location, camera and photos, microphone, and contacts. Each is optional and each can be revoked in your device settings.
• We contact you by email, SMS, WhatsApp, and push notification. Marketing messages by text and WhatsApp are sent only with your separate opt-in — reply STOP at any time to stop them.
• You can access, correct, export, and delete your information — see Sections 12 and 13.
• The Service is for users 18 and over.
• Questions or requests: privacy@ezebld.ai

1. Who we are and how to reach us

EZ.AI Inc is the controller of the personal information described in this Policy. We are a Wyoming corporation with a business address at 30 N Gould St, Ste R, Sheridan, WY 82801, United States.

• Privacy enquiries and rights requests: privacy@ezebld.ai
• General enquiries: info@ezebld.ai

Where we process personal information on behalf of a business customer — for example, data that a customer's own end users submit through a site or application built with EzeBld.AI — we act as a processor (service provider) and that customer is the controller. In those cases, our customer's privacy policy governs, and we process the data under a Data Processing Addendum, a copy of which is available by emailing privacy@ezebld.ai.

2. Definitions

• Account means the account you create to access the Service.

• Content means anything you submit to, create with, or store in the Service, including Inputs and Outputs, project files, code, designs, databases, and uploaded assets.

• Inputs means prompts, instructions, files, images, text, and other material you submit to an AI feature.

• Outputs means the material an AI feature generates in response to Inputs.

• Model Provider means a third party whose AI models we use to power features of the Service.

• Personal information (or personal data) means information that identifies, relates to, or could reasonably be linked with an identified or identifiable individual.

• Sensitive personal information has the meaning given under applicable law, including "special categories of personal data" under the GDPR.

• Service Provider or Subprocessor means a third party that processes personal information on our behalf and under our instructions.

• Usage Data means data generated automatically by your use of the Service or by the Service infrastructure.

3. Information we collect

3.1 Information you give us

• Account and profile information: name, email address, password credentials, username, profile photo, company or organization name, job title, country, and — where you provide them — your telephone number and the WhatsApp number you wish to be contacted on.

• Billing and transaction information: billing name, billing address, telephone number, tax identifiers, purchase history, subscription plan, and the last four digits and expiry of your payment card. Full payment card numbers are collected and processed directly by Stripe, our payment processor; we do not store them.

• Content: your Inputs, Outputs, projects, prompts, uploaded documents and images, code, site and application configurations, and any personal information you choose to include in that material — including personal information about other people.

• Communications: support tickets, emails, chat messages, survey and interview responses, and feedback. We may record or transcribe support calls and product demonstrations where permitted by law; where a call is recorded we will tell you at the start of the call.

• Public and community contributions: anything you publish in a public area of the Service, including community posts and shared templates.

3.2 Information we collect automatically

• Usage Data: the pages, features, and templates you use, the actions you take, the time and duration of your visits, referring and exit pages, search terms used within the Service, the volume and frequency of AI requests, error and crash reports, and performance and diagnostic data.

• Device and connection data: IP address, browser type and version, operating system, device type and model, unique device and installation identifiers, screen resolution, language and locale settings, time zone, and mobile network information.

• Approximate location: derived from your IP address, and used for security, fraud prevention, tax determination, content localization, and regional feature availability.

• Cookies and similar technologies: see Section 9.

3.3 Information from third parties

• Google Sign-In: if you register or sign in using your Google account, we receive the information Google shares with us — typically your name, email address, and profile picture — subject to the permissions you grant and your Google privacy settings. Google Sign-In is currently the only third-party login we support.

• Connected accounts and integrations: if you connect a third-party tool to the Service, we receive access tokens and the data you authorize us to access, for the purpose of providing the integration. We access this data only to deliver the features you have enabled.

• Payment and banking providers: Stripe provides us with transaction confirmations, payment method metadata, chargeback and dispute records, and fraud signals.

• Contact details of people you invite: if you invite someone to collaborate on a project, we receive that person's name, email address, and — where you choose to send the invitation by text or WhatsApp — telephone number, from you or from your device address book. We use these details only to deliver the invitation you asked us to send and up to two reminders, and we delete them if the invitation is not accepted within 90 days. Invitees can decline and opt out of further invitations from us using the link or instructions in the message.

• Publicly available and licensed sources: information used to verify accounts, prevent fraud, and comply with sanctions and legal screening obligations.

3.4 Optional, permission-based collection in our mobile app

Our mobile application requests the following permissions. Each is optional, each is requested only when you first use the relevant feature, and each can be revoked at any time in your device settings. Revoking a permission disables the associated feature but does not otherwise affect your access to the Service.

• Precise location — to enable location-aware features in the projects you build and to localize regional settings and content.

• Camera and photo library — to let you capture and upload images and other assets into your projects.

• Microphone — for voice input and dictation features.

• Contacts — to let you invite collaborators and share projects with people in your address book. We use contact data only to fulfil the invitation or share you initiate.

Data collected under these permissions may be uploaded to our servers to deliver the feature, or may remain on your device, depending on the feature.

3.5 Sensitive information

We do not ask you for sensitive personal information, and we ask that you do not submit it through the Service unless a feature specifically requires it. If you include sensitive information in your Content, you are responsible for having a lawful basis to do so, and we will process it only as needed to provide the Service.

4. How we use information

We use personal information for the following purposes:

• To provide and operate the Service: create and administer your Account, authenticate you, generate and store your Content, run AI features, host and deploy what you build, and provide integrations you enable.

• To process payments: bill you, manage subscriptions and renewals, calculate taxes, issue refunds, and handle disputes and collections.

• To support you: respond to enquiries, diagnose problems, and — with your permission, or where necessary to resolve a reported issue — access your Content to troubleshoot.

• To maintain safety, security, and integrity: detect, investigate, and prevent fraud, abuse, spam, security incidents, prohibited uses, and violations of our Terms; enforce usage limits; verify accounts; and protect our users, our systems, and the public. This includes automated scanning of Inputs and Outputs, and human review of material our safety systems flag.

• To improve and develop the Service: understand how features are used, debug, measure performance, conduct research and analytics, and design new features.

• To develop and improve AI models and safety systems: see Section 5.3, including how to opt out.

• To personalize your experience: remember your preferences, recommend templates, components, and features, and tailor onboarding.

• To communicate with you: send service, security, transactional, and administrative messages by email, SMS text message, WhatsApp, push notification, and in-product notification. See Section 4.1 for how each channel works and how to opt out.

• For marketing and advertising: send newsletters, product announcements, offers, and event invitations; and measure, target, and improve our advertising campaigns across other platforms. You can unsubscribe from marketing email at any time, and see Sections 9 and 13.4 for advertising choices.

• To run promotions and referrals: administer contests, referral programs, credits, discounts, and beta programs. See Section 13.5.

• To comply with law: meet legal, tax, accounting, sanctions, and regulatory obligations, respond to lawful requests, and establish, exercise, or defend legal claims.

• For corporate transactions: evaluate, negotiate, or complete a merger, financing, acquisition, reorganization, sale of assets, or bankruptcy proceeding.

• For new purposes: if we want to use your personal information for a materially different purpose, we will update this Policy and, where the law requires it, obtain your consent first.

4.1 How we contact you, and how to stop it

We communicate with you through email, SMS text message, WhatsApp, push notification, and in-product notification. We treat two kinds of message differently:

• Service messages — account confirmations, security and login alerts, billing and renewal notices, password resets, verification codes, collaboration and support replies, and legal notices. These are necessary to operate your Account, and you cannot opt out of them while your Account is open, though you can change the channel we use in your notification settings.

• Marketing messages — product announcements, offers, newsletters, event invitations, and re-engagement messages. We send marketing text messages and WhatsApp messages only to people who have given prior express written consent through a separate, unchecked opt-in that identifies the program. Consent to receive marketing messages is never a condition of purchasing anything from us.

Opting out. You can stop marketing messages at any time:

• Text message: reply STOP to any message. Reply HELP for assistance. You can also email us.
• WhatsApp: reply STOP, or block the number in WhatsApp.
• Email: use the unsubscribe link in any marketing email.
• Push: disable notifications in your device or app settings.

We honor opt-out requests promptly and in any event within 10 business days, and we will accept a request to stop messaging you made by any reasonable means, including a reply to the message or an email to privacy@ezebld.ai. Opting out of marketing does not stop service messages.

Frequency and cost. Message frequency varies with your account activity. Service messages are sent as events occur; marketing messages are sent no more than once per week. Message and data rates may apply. We do not charge for messages, but your mobile carrier may. Carriers are not liable for delayed or undelivered messages.

WhatsApp. WhatsApp messages are delivered through the WhatsApp Business Platform operated by Meta. Your phone number and the content of those conversations are processed by Meta under its own terms and privacy policy in order to deliver them. Do not send us sensitive information over WhatsApp.

Messaging records. We keep records of the messages we send, your consent and opt-out history, and delivery and engagement data, so that we can honor your choices and demonstrate compliance with messaging laws.

5. How we handle AI

This section explains how AI features process your information. It is central to how the Service works.

5.1 You are interacting with an AI system

Features of the Service are powered by artificial intelligence. Content generated by these features is produced by an AI system, may be inaccurate or incomplete, and should be reviewed before you rely on or publish it. Where required by law, AI-generated Outputs are marked or labelled as artificially generated.

5.2 Our Model Provider

To generate Outputs, we transmit your Inputs — and, where relevant, related project context — to OpenAI, which processes them on our behalf through its standard API in order to return a result. We use OpenAI's standard API services, under which OpenAI does not use data submitted by us to train or improve its models, and retains data only for a limited period for abuse monitoring in accordance with its API data policies.

If we add or change Model Providers, we will update this Policy before routing your Inputs to a new provider.

5.3 Training and model improvement — and your opt-out

We may use your Content, including Inputs and Outputs, to train, fine-tune, evaluate, and improve the AI features and safety systems used in the Service. Before doing so, we take steps to remove or mask direct identifiers.

You can opt out at any time in your account settings, or by emailing privacy@ezebld.ai. Opting out does not limit or degrade any feature available to you.

Opting out applies going forward. Content that has already been incorporated into a trained model cannot be extracted from that model, but once you opt out we will not use your Content for any future training.

We do not use Content belonging to business or enterprise customers for training without their separate written agreement.

5.4 Human review

We limit human access to your Content. Authorized personnel and vetted contractors under confidentiality obligations may review Content only where necessary to: investigate a suspected violation of our Terms or a safety risk; respond to a support request you have made; comply with a legal obligation; or evaluate and improve model quality, unless you have opted out under Section 5.3. Access is logged and restricted to those who need it.

5.5 Automated decision-making

We use automated systems to scan and score activity for fraud, abuse, and safety, which can result in rate-limiting, feature restriction, or account suspension. We do not use automated processing to make decisions that produce legal effects concerning you or similarly significantly affect you without human involvement, except where necessary to enter into or perform a contract with you or where permitted by law. If your account is restricted by an automated system, you may contact privacy@ezebld.ai to request human review and to contest the decision.

5.6 Your responsibilities for personal information in Inputs

If you submit personal information about other people — for example, in a customer database you upload or a website you build — you are responsible for having the legal right to do so, for providing any required notice to those individuals, and for obtaining any required consent. Where we process that data on your behalf, we do so as your processor under our Data Processing Addendum, available on request.

6. Legal bases for processing (EEA, UK, and Switzerland)

We are a United States business and do not currently target or market the Service to individuals in the European Economic Area, the United Kingdom, or Switzerland. If you are located in one of those regions and use the Service, we process your personal data on the following legal bases:

• Performance of a contract: to create and administer your Account, deliver the Service, run AI features you invoke, process payments, and provide support.

• Legitimate interests: to secure the Service and prevent fraud and abuse, improve and develop features and models, conduct analytics, market to existing customers, and manage our business — where those interests are not overridden by your rights. You have the right to object; see Section 13.

• Consent: for non-essential cookies and advertising technologies, precise location and other device permissions, and certain marketing communications. You may withdraw consent at any time without affecting processing carried out before withdrawal.

• Legal obligation: to meet tax, accounting, sanctions, and other legal requirements, and to respond to lawful requests.

• Vital interests: in rare cases involving a threat to life or safety.

7. How we share information

We share personal information in the following circumstances, and not otherwise:

• Service Providers and Subprocessors: the providers listed in Section 7.1, each of which is contractually required to protect your information and to use it only for the services it provides to us.

• At your direction: with integrations and third-party services you connect, and with collaborators, teammates, or organizations you invite or join.

• Publicly, where you choose: anything you publish, deploy, or share publicly through the Service — including sites and applications you build and make live — is visible to others. Public profile information, community posts, and shared templates are visible to other users and may be indexed by search engines.

• Advertising and analytics partners: as described in Sections 9 and 13.4.

• Within our corporate group: with parents, subsidiaries, and affiliates under common control, who must honor this Policy.

• Business transfers: in connection with a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy. We will give notice before your personal information becomes subject to a different privacy policy.

• Legal and safety: where we believe in good faith that disclosure is necessary to comply with applicable law, regulation, legal process, or an enforceable governmental request; to enforce our Terms; to detect, prevent, or address fraud, security, or technical issues; or to protect the rights, property, or safety of EZ.AI, our users, or the public. Where permitted, we will notify you of a legal demand for your information before we respond.

• Aggregated or de-identified information: which cannot reasonably be used to identify you, for any lawful purpose. We will not attempt to re-identify it and will require recipients not to.

• With your consent: for any other purpose disclosed to you at the time.

We do not share your contact details with third parties for those third parties' own marketing purposes.

7.1 Our subprocessors

We update this list when we add or replace a provider that processes personal information.

8. Retention

We keep personal information only as long as necessary for the purposes described in this Policy, and then delete or de-identify it. Our retention periods are:

We may retain information longer where required by law, where necessary to resolve disputes or enforce our agreements, or where an account has been suspended for abuse — in which case we retain the minimum necessary to prevent the abuse from recurring.

9. Cookies, tracking, and advertising

We and our providers use cookies, web beacons, pixels, tags, mobile SDKs, and local storage to operate, measure, and advertise the Service. We use:

• Strictly necessary technologies — for authentication, session management, load balancing, security, and fraud prevention. These cannot be disabled.

• Functional technologies — to remember preferences such as language, theme, and editor layout.

• Analytics technologies — including Google Analytics, to understand feature usage and performance.

• Advertising technologies — including advertising and conversion pixels operated by Google, Meta, LinkedIn, and TikTok. These transmit identifiers such as cookie IDs, device identifiers, and IP address to those platforms so we can measure our campaigns and show you relevant advertising on their services. This activity is treated as "sharing" or "selling" personal information under several US state privacy laws — see Section 13.4 for how to opt out.

You can control cookies through your browser settings, and can limit advertising identifiers through your device settings — on iOS through the app tracking and advertising controls, and on Android through the ads settings. The Service may not function properly without essential cookies.

9.1 Opt-out preference signals

You can opt out of the sale and sharing of your personal information for advertising purposes by emailing privacy@ezebld.ai or using the "Do Not Sell or Share My Personal Information" link on our website. We do not respond to Do Not Track browser signals, which lack a common standard.

10. International transfers

We are based in the United States, and our providers are located in the United States. If you access the Service from outside the United States, your information will be transferred to, stored in, and processed in the United States, whose data protection laws may differ from those in your jurisdiction. Where we transfer personal data out of the EEA, the United Kingdom, or Switzerland, we rely on appropriate safeguards, including the European Commission's Standard Contractual Clauses and the UK International Data Transfer Addendum. You can request a copy of the relevant safeguards by emailing privacy@ezebld.ai.

11. Security

We maintain technical, administrative, and physical safeguards designed to protect personal information, including encryption of data in transit and at rest, access controls and least-privilege permissions, logging and monitoring, vulnerability management, monthly penetration testing, and security review of our providers.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your credentials confidential and for the security of anything you build and deploy using the Service. If we become aware of a breach affecting your personal information, we will notify you and the relevant authorities as required by applicable law.

12. Your choices

• Account information: you can review and update most of your information in your account settings.

• Content: you can delete individual projects and files at any time from within the Service.

• Model training: you can opt out of the use of your Content for model training at any time in your account settings, or by emailing us.

• Marketing: unsubscribe using the link in any marketing email, or adjust your notification settings. We will still send essential service messages.

• Advertising: see Sections 9 and 13.4.

• Device permissions: revoke location, camera and photos, microphone, or contacts access at any time in your device settings.

• Text messages: reply STOP to any message, or email us.

• WhatsApp: reply STOP, or block the number in WhatsApp.

• Push notifications: disable in your device settings.

• Account deletion: delete your Account and Content at Settings → Account → Delete, or by emailing privacy@ezebld.ai.

13. Your privacy rights

13.1 Rights available to everyone

Regardless of where you live, you may ask us to:

• confirm whether we process personal information about you, and give you access to it;
• correct inaccurate or incomplete information;
• delete your information;
• provide a copy in a portable, machine-readable format;
• stop sending you marketing.

Submit requests to privacy@ezebld.ai. We will verify your identity before acting, typically by confirming control of the email address on the Account, and we will respond within the time required by applicable law. We will not discriminate against you for exercising your rights. If we deny your request, we will explain why, and you may appeal by replying to our response — we will inform you of the outcome of the appeal, and of your right to contact your state attorney general, within the period required by law.

13.2 EEA, UK, and Switzerland

If you are in one of these regions, you may also object to processing based on legitimate interests, request restriction of processing, withdraw consent at any time, and object to direct marketing at any time. You have the right to lodge a complaint with your local supervisory authority — in the UK, the Information Commissioner's Office; in the EEA, the authority in your country of residence or work. We would appreciate the chance to address your concern first.

13.3 United States — state privacy rights

Residents of states with comprehensive privacy laws — including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, and Washington — have the rights described in Section 13.1, and, depending on their state, the right to:

• opt out of the sale of personal information, the sharing of personal information for targeted or cross-context behavioral advertising, and profiling in furtherance of decisions producing legal or similarly significant effects;
• limit the use and disclosure of sensitive personal information;
• obtain a list of the categories of third parties to whom we disclosed personal information;
• appeal a denied request;
• designate an authorized agent to submit requests on their behalf, on presentation of valid written authorization.

To exercise these rights, contact privacy@ezebld.ai.

13.4 Sale and sharing of personal information

We do not sell your personal information for money. However, we use advertising and analytics technologies that disclose identifiers — such as cookie IDs, mobile advertising identifiers, and IP address — to Google, Meta, LinkedIn, and TikTok so that we can measure and target our advertising. Under the California Consumer Privacy Act and similar state laws, this is treated as "selling" and "sharing" personal information for cross-context behavioral advertising, even though we receive no money for it.

The categories of personal information involved are identifiers and internet or network activity information, as described in the Appendix.

To opt out, email privacy@ezebld.ai or use the "Do Not Sell or Share My Personal Information" link on our website.

We do not knowingly sell or share the personal information of anyone under 16, and the Service is not available to anyone under 18.

13.5 Notice of financial incentive

We offer referral credits, promotional discounts, and similar incentives that are provided in exchange for your participation in a program that involves the collection of personal information — typically your email address and, for referrals, the email address of the person you invite.

Participation is entirely voluntary. You may withdraw at any time by emailing privacy@ezebld.ai, though withdrawal may mean forfeiting unredeemed credits or discounts. We calculate the value of your information by reference to the cost of the incentive we provide, which is the reasonable estimate of the value of the data to our business. We offer these incentives because they help us grow through existing users rather than paid acquisition, and we believe the value of the incentive is reasonably related to the value of the information provided.

13.6 California — additional disclosures

In the twelve months preceding the last-updated date of this Policy, we collected the categories of personal information set out in the Appendix. For each category, the sources, business purposes, and categories of recipients are described in Sections 3, 4, and 7. California residents may also request information about disclosures to third parties for their direct marketing purposes under California's "Shine the Light" law.

13.7 Other jurisdictions

If you are in Canada, Brazil, Australia, or another jurisdiction with applicable data protection law, you may have equivalent rights under that law. Contact us and we will honor them to the extent they apply.

14. Children

The Service is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, contact privacy@ezebld.ai and we will delete it. If we learn that we have collected personal information from a user under 18, we will delete the information and terminate the account.

15. Third-party sites and services

The Service links to and integrates with services we do not control, and the sites and applications you build may link to third parties. This Policy does not apply to them. Review their privacy policies before providing information.

16. Changes to this Policy

We may update this Policy. We will post the revised version here and update the "Last updated" date. If the changes are material, we will provide at least 30 days' advance notice by email or prominent in-product notice before they take effect, and where the law requires it, we will obtain your consent. Continuing to use the Service after the effective date means you accept the revised Policy.

17. Contact us

For any question about this Policy or our handling of your information:

• Email: privacy@ezebld.ai
• Post: EZ.AI Inc, Attn: Privacy, 30 N Gould St, Ste R, Sheridan, WY 82801, United States

Appendix — Categories of personal information

The following table uses the categories defined by the California Consumer Privacy Act.

Retention for each category is set out in Section 8. Sources are set out in Section 3. Purposes are set out in Section 4. Recipients are set out in Section 7.